For subscribers: How COVID made hotel housekeeping harder — and more disgusting

Special Report
Jan. 06, 2022

How COVID made hotel housekeeping harder - and more disgusting

A housekeeper at the Hilton Garden Inn in Hollywood entered a room and was hit with what smelled like dead animals and the sight of blood on the bedsheets - plus maggots and hypodermic needles. Her manager merely told her to clean it up as fast as possible.

The pandemic has added stress to most jobs, but the work of hotel housekeepers - already an occupation with high injury rates - has become increasingly difficult, with fewer workers facing short deadlines to clean rooms that are filthier than ever.
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